Component-level tracking, custom PC quotations and RMA management — built for computer & laptop retailers.
Computer shops sell everything from single cables to full custom-built PCs, and need warranty tracking down to the component. ForDo IT's Computer Item POS handles serial-level tracking for laptops, parts and peripherals, a build-your-own-PC quotation tool, and full RMA/warranty workflows alongside repair job management.
What's Included
Built For Computer Item POS Operations
Component-Level Serial Tracking
Track laptops, GPUs, RAM and peripherals individually by serial number for accurate warranty claims.
Custom PC Build Quotations
Put together a parts list for a custom build and generate an itemized quotation in minutes.
RMA & Warranty Management
Log manufacturer warranty periods and process RMA returns without losing track of stock.
Repair & Service Jobs
Take in laptops and PCs for repair with the same job-tracking workflow as retail sales.
Supplier GRN & Stock Batches
Manage purchase orders, goods received notes and stock batches from multiple suppliers.
Profit & Stock Reports
See margins per component category, with low-stock and reorder alerts on fast-moving parts.
What You Get
Everything In The Package
- Serial-tracked product catalog by component
- Custom PC build & quotation tool
- RMA / warranty claim workflow
- Repair & service job tracking
- Supplier GRN and stock batch management
- Sales, profit, stock and warranty reports
FAQ
Frequently Asked Questions
Can I generate a quotation for a custom-built PC?
Yes. You can select individual components, and the system generates an itemized quotation the customer can approve before purchase.
Does it track warranty per component?
Yes. Each part — laptop, GPU, RAM, storage — can carry its own serial number and warranty period, tracked independently.
Can it also handle laptop and PC repairs?
Yes. Repair jobs use the same job-tracking workflow as our Electronics POS, covering intake, technician assignment and delivery.