One counter for retail sales and repair jobs — accessories, spare parts and service billing in a single system.
Electronics stores usually run two businesses at once: selling products, and repairing them. ForDo IT's Electronics POS was built around that reality, with a dedicated Service POS for repair job intake alongside a full retail billing counter — so a customer buying a charger and a customer dropping off a broken TV are handled by the same, fast system.
What's Included
Built For Electronic Item POS Operations
Service POS for Repair Jobs
Log item type, brand, model, fault description and estimated cost, then bill accessories and service charges together.
Serial / IMEI Tracked Inventory
Every TV, appliance or accessory can carry a serial number for warranty and traceability.
Repair Job Status Board
Track jobs from Pending → In Progress → Completed → Delivered, with technician assignment.
Warranty & Claims Tracking
Manage manufacturer and in-house warranties, including supplier claim status and stock recovery.
Accessories & Spare Parts Billing
Bill chargers, cables and replacement parts alongside service charges on a single invoice.
Sales, Service & Profit Reports
Separate profit breakdowns for retail sales versus service jobs, exportable for accounting.
What You Get
Everything In The Package
- Retail POS Terminal + dedicated Service POS for repairs
- Repair job intake form with device condition & fault logging
- Accessories, spare parts and warranty stock management
- Customer & supplier ledgers
- Damaged item and reverse-warranty tracking
- Full activity log for accountability across staff
FAQ
Frequently Asked Questions
Can it handle both sales and repair jobs?
Yes. The system includes a separate Service POS for repair/service job intake, alongside the standard retail POS Terminal for product sales.
Can I track a repair job from drop-off to delivery?
Yes. Every job moves through Pending, In Progress, Completed and Delivered stages, with technician assignment and payment status visible at a glance.
Does it support warranty claims for electronics?
Yes. Warranty periods, supplier claims, and stock recovered from damaged/returned items are all tracked with dedicated reports.